FIRST VISIT - We require a credit card to reserve your first appointment. This applies to new clients only.
LATE ARRIVAL - If arrival is delayed we will make every effort to accommodate your full appointment but service time may be reduced to avoid delays for other guests.
24-HOUR BOOKING & CANCELLATIONS POLICY - If you need to cancel your appointment, please allow 24 hours to notify us of the cancellation. This allows the opportunity for someone else to schedule an appointment. We understand emergencies come up and try to be as accommodating as possible. If you do not give us 24 hour advance notice you will be charged a $50.00 cancellation fee for your missed appointment. Your credit card on-file will be charged $50.00. This amount must be paid prior to your next scheduled appointment if we are unable to charge the card on file.
After three consecutive cancellations we will refuse to book another appointment as this block appointment times for other clients.
PRICES & PROMOTIONS - We are committed to continuously expanding our services to ensure we bring you the latest and greatest technology. Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services and products are subject to change at any time without notice. Special offers and discounts may not be combined. When presented with more than one discount opportunity, we will automatically give patients the discount of greater value at the time of purchase.
GROUPON - We only accept one Groupon Voucher per client. If the promotion is still live we will honor Groupon promotional price at the time of your visit.
QUIET ENVIRONMENT - As a courtesy to other guests, please maintain a quiet level of conversation in the spa. Additionally, we ask that all guests silence their cell phones during each visit to the spa.
PRACTICE-PATIENT RELATIONSHIP - We love having you as a client but we do reserve the right to refuse service at any time to anyone, for any reason if our office policies are not followed.
Gratuity is not included in the price of service or spa packages. We appreciate and leave it up to your discretion to include gratuity for your service.